Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a booking via this website (https://ladycrossplantation.co.uk).

Tracking and Analytics

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, the pages you view and how long you spend visiting our website. This information contains no personally identifiable data but helps us ensure our website is operating effectively.

Email and Contact Forms

By sending us an email either directly or via a contact form on our website you are consenting to us contacting you using any of the contact information you provide. We will only use your contact information for the purposes of responding to your enquiry and will not share your information with any third parties. We will not add you to a mailing list either now or in the future without your explicit consent to do so. We will only keep a record of your contact details for as long as necessary.

SSL and Data Security

Our website is secured by an SSL certificate. This means that all information which is passed between your web browser and our website is encrypted. This prevents it from being read by eavesdroppers. Your data security is important to us and we take all reasonable measures to ensure your data is securely stored.

Bookings

Online bookings are handled by an online booking agency working on our behalf. If you choose to make a booking your booking details and other personal information will be handled by the booking agency and passed on to us for our records. We cannot be held accountable for the privacy practices of third-part websites, even if they are working on our behalf.

Sharing Information

We may share your Personal Information to comply with applicable laws and regulations but we will never pass on personal information to third-parties without express consent.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Updates

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, please contact us by email at enquiries@ladycrossplantation.co.uk.